Department Supervisor – Makkah Hypermarket
Makkah Hypermarket
Posted 1 hour ago · Application deadline 30 Sept 2026
Makkah Hypermarket is hiring Department Supervisors for its hypermarket in Muscat, Oman. You will take charge of a department — grocery, fresh food, household or non-food — owning its daily standards: a well-briefed team, full and faced shelves, accurate prices, controlled stock and attentive customer service.
The role suits a retail supervisor who has run a section in a hypermarket or large supermarket, leads from the floor, and moves comfortably between people management, merchandising and stock discipline through the trading day.
Responsibilities
- Run the department's daily operation: team briefing, task allocation and floor supervision
- Keep the section fully stocked, faced and priced to the planogram through trading hours
- Plan replenishment and coordinate with receiving, back store and inventory teams
- Execute promotions and seasonal changes on time and to standard
- Control expiry, rotation, damages and shrinkage in the department
- Handle customer queries and complaints on the floor promptly and politely
- Train, develop and appraise the department team
- Report sales, availability and stock issues to store management
Requirements
- 3+ years' retail experience in a hypermarket or large supermarket, including supervisory duties
- Able to run a section independently: people, merchandising and stock
- Strong knowledge of planograms, replenishment and expiry/rotation control
- Confident leading a multicultural team through busy trading periods
- Customer-focused with good communication in English; Arabic an advantage
- Flexible with shifts, weekends and peak-season hours
- GCC experience an advantage
Benefits
- Attractive tax-free salary, negotiable based on experience
- Free company-provided accommodation
- Free transportation to and from the store
- Medical insurance as per Oman labour law
- Employment visa, work permit and joining flight arranged by the employer
- Paid annual leave with return air ticket as per contract
- End-of-service benefits as per Oman labour law
Ready to apply?
The application takes around five minutes. Have your CV ready as a PDF or Word document — passport copy and certificates are optional at this stage.
Apply for this Position